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Saxx Reviews

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Overall Rating

4.5
6 Reviews
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About Saxx

Saxx Underwear is a Vancouver-based company that specializes in men's underwear. The company is known for its unique product, the BallPark Pouchâ„¢, a scientifically-engineered pouch that provides superior comfort by securing the wearer's anatomy. The underwear line includes various styles and fabric options, including the popular DropTempâ„¢ Cooling Cotton and Ultra styles. In addition to underwear, Saxx also offers high-performance activewear, baselayers, and swimwear with the BallPark Pouchâ„¢ liner. They also have a range of 2N1 Sport Shorts for summer. The company provides a satisfaction guarantee, offering refunds or exchanges if customers aren't 100% satisfied. They also offer a SAXX Support Group for customers to enjoy free shipping, rewards, and early access to products and promotions. Customers can purchase products directly from the website or through an Amazon Prime account for quick and complimentary delivery. The company operates Monday to Saturday, with customer service available via phone or email.

Saxx Coupon & Discount Codes

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Summer Sale! 30% Off Select Styles

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Saxx Customer Reviews (6)

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Flordelis Chandonnet
Flordelis Chandonnet
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Feb 18, 2023
Ninfa Napolitano
Ninfa Napolitano
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Feb 17, 2023
Adamo Loggia
Adamo Loggia
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Feb 16, 2023
Roy Purcell
Roy Purcell
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Feb 16, 2023
Robert Duncan
Robert Duncan
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Feb 14, 2023
Riley Louat
Riley Louat
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Feb 13, 2023

Saxx Customer’s Q&A

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Saxx Features and Benefits

Saxxunderwear.com offers a range of innovative features and benefits:

  • Range of styles: The brand caters to every type of guy with a variety of styles.
  • Fun patterns: The underwear comes in fun and unique patterns.
  • Patented BallPark Pouch technology: This feature is designed to accommodate the male anatomy, reducing friction and allowing for natural support and movement.
  • Flat Out Seams technology: This technology prevents itching by placing the flatter, softer side of the stitch inside the underwear.
  • Three-D Fit technology: This ergonomic, nine-panel construction provides support around the glutes, thighs, hamstrings, and quads.
  • Charitable contributions: The brand gives back to charity.
  • Comfort Guarantee: The brand offers a Comfort Guarantee to ensure customer satisfaction.
  • Free Shipping: Free shipping is provided for orders over $50.

These features and benefits make saxxunderwear.com a popular choice for men's underwear. It's always a good idea to do some research and compare different brands before making a purchase. Enjoy shopping!

About Saxxunderwear.com Prices and Cost?

At Saxxunderwear.com, the prices for underwear vary depending on the style and type. The DropTempâ„¢ Cooling Cotton style is priced at $32.00 USD, while the Ultra style costs $34.00 USD. The Kinetic style is available for $38.00 USD or $40.00 USD depending on the specific product. There are also multi-packs available, such as the DropTempâ„¢ Cooling Cotton 2-Pack for $56.95 USD and the Quest 2-Pack for $60.95 USD.

In addition to individual products, there are also sale items and multi-packs for those looking for a bargain. For instance, the Ultra 5-Pack is priced at $152.95 USD, down from $170.00 USD. The Vibe 2-Pack is on sale for $36.57 USD, reduced from $60.95 USD. The Whole Package 3-Pack is a steal at $18.38 USD, marked down from $45.95 USD.

Please note that these prices are subject to change and it's always best to check the website for the most up-to-date pricing information.

About Saxxunderwear.com Payment Method?

Saxxunderwear.com offers multiple payment methods. One of the options is Shop Pay Installments. This method allows customers to split their purchase into 4 equal payments. The first payment is made at the time of purchase and the remaining 3 payments are automatically charged every 2 weeks on the saved card on Shop Pay. Both debit and credit cards are accepted for this payment method. Orders between $50-$1,000 are eligible for Shop Pay Installments. It's important to note that customers will receive a heads up about upcoming payments via email. Other payment methods are also available but are not specified in the available information. If a customer has a coupon, it can be combined with a current promotion. If an item ordered is now on sale, the new price will be matched. The pricing is in a specific currency which is not specified in the available information. Saxxunderwear.com also has specific sales terms and conditions. Please note that this information is based on the available data and may not be fully comprehensive. For more detailed information, please visit the official website of Saxx Underwear.

Saxx FAQs

FAQ

Saxx Alternatives

Here are some alternatives to saxxunderwear.com:

  1. Krakatoa Underwear
  2. Meundies
  3. Tommy John
  4. Shinesty

These brands offer a variety of men's underwear similar to Saxx Underwear in terms of product features, overall customer ratings, brand popularity, price point, and value. They also have shipping and returns policies, discounting and coupon policies, payment methods accepted, rewards and loyalty programs offered.

Please note that the list is not exhaustive and there might be other brands that offer similar products and services. It's always a good idea to do some research and compare different brands before making a purchase.

FAQ

How To Open A Saxx Account?

To open an account on saxxunderwear.com, follow these steps:

  1. Visit the saxxunderwear.com website.
  2. Look for the "Join Now" or "Create an Account" option, usually found at the top right corner of the homepage.
  3. Click on it and you will be redirected to a new page.
  4. Fill in the required information such as your name, email address, and password.
  5. Click on the "Create Account" or "Submit" button to complete the process.

Once the account is created, you can join the SAXX Rewards Program to enjoy free shipping, rewards, and early access to products and promotions. Remember to check your email for a confirmation message to verify your account. Enjoy shopping!

FAQ

What is Saxx Comfort Guarantee policy?

Saxx offers a Comfort Guarantee policy that provides a full refund within 45 calendar days of purchase, provided proof of purchase is submitted.
FAQ

Can I exchange a product under Saxx's Comfort Guarantee policy?

Yes, you can exchange a product under Saxx's Comfort Guarantee policy. When activating the policy, let Saxx know whether you want to exchange the item or receive a refund.
FAQ

How do I return a product to Saxx?

The return process depends on your location. For USA and Canada orders, Saxx will email you an electronic return shipping label in PDF format from an authorized carrier. For international orders, you are responsible for return shipping fees, and all returns should be sent via a traceable postal carrier.
FAQ

How long does it take to process a refund under Saxx's Comfort Guarantee policy?

Saxx requires at least 10 business days from when the returned goods are received at the Saxx handling center to process a refund.
FAQ

Saxxunderwear.com Return Policy?

The Return Policy of SAXX Underwear states that if a customer is not satisfied with the product for any reason, SAXX will provide a full refund within forty-five (45) calendar days of purchase. However, all shipping costs, duties/import taxes, and any other associated fees such as exchange and transaction fees, on the original purchase, including fees incurred for returns, are non-refundable. This policy does not apply to products that are marked as FINAL SALE.

As for the Shipping Policy, customers should allow 2-3 business days for their order to process before it is shipped. For shipping, please allow the following business days for transit: Standard - 5-7 business days. These shipping estimates are an average and do not include Saturday, Sunday, or Holidays. Additional carrier delays may occur throughout the holiday season. For international shipping, standard shipping costs $12.99 CAD, excluding taxes and duties. International Air Parcel & Xpresspost Shipping costs $30.99 CAD, excluding taxes and duties.

FAQ

About Saxxunderwear.com Popular Products and Services?

Saxxunderwear.com offers a variety of products and services. The website features Life Changing Men's Underwear with a patented internal BallPark Pouchâ„¢ that provides superior comfort. Some of the most popular styles include DropTempâ„¢ Cooling Cotton, Ultra, Kinetic, and Vibe. The site also offers multi-packs for customers looking to save on the latest styles.

In addition to underwear, the website sells Swimwear with the BallPark Pouchâ„¢ liner and 2N1 Sport Shorts. These products feature DropTempâ„¢ Cooling technology to keep customers comfortable.

Customers can also take advantage of Amazon Prime for quick and complimentary delivery on life-changing styles. The website offers a SAXX Support Group where members can enjoy free shipping, rewards, and early access to products and promotions.

If customers aren't 100% satisfied, Saxxunderwear.com will refund or exchange their order. For those unsure of what to buy, the website offers a SAXX Underwear Quiz to help find the right pair.

FAQ

How can I join the SAXX Support Group?

Joining the SAXX Support Group is simple. All that's needed is to create an account. To receive rewards, subscribing to SAXX emails is required. Sign up can be found on the account creation page, or in the footer of the SAXX Underwear website. Once joined, members can enjoy free shipping, rewards, and early access to products and promotions. There are different levels of membership, each with its own benefits. For example, the 'Very Important Balls' level requires a $150 annual spend, offers free regular shipping over $50, a 15% birthday discount, and a $30 off anniversary discount. Please note that some rewards are only eligible to Canadian and USA account holders. SAXX reserves the right to change or modify this program or any policy pertaining to the SAXX Support Group at any time and in its sole discretion.

FAQ

How do I contact SAXX customer service?

To get in touch with SAXX customer service, there are several methods available. One can give them a call at +1-844-877-7299. The service is available from Monday to Friday, 7:30 am to 5:30 pm PST, and on Saturday from 7:30 am to 3:30 pm PST. Alternatively, one can send an email to info@saxxunderwear.com. There is also a Contact Form available on their website for further inquiries. Please note that the service is closed on Sundays. For any warranty inquiries, the same contact number and email can be used. For wholesale dealer inquiries, one can contact +1-888-409-7299 or email sales@saxxunderwear.com. For events and sponsorship inquiries, one can use the same email address, info@saxxunderwear.com.

FAQ

What materials are used in Saxx underwear?

Saxx underwear is known for its use of a variety of materials. The most commonly used materials include Modal, spandex, viscose, and polyester. Modal is a type of rayon made from beech tree pulp, known for its breathability, softness, and resistance to shrinkage. Spandex is added to the fabric blend for stretchiness, providing freedom of movement and preventing bunching and riding up. Some specific models of Saxx underwear also use MicroModal material, a silky soft form of rayon that feels luxurious against bare skin, and Tencel Lyocell fabric, derived from sustainable wood cellulose. The body of some underwear is made of 85% recycled polyester and 15% elastane, while the inset is made of 88% polyester (not recycled) and 12% elastane. Polyester excels at wicking moisture, which means water and sweat disappear fairly quickly. It's worth noting that the specific materials used can vary depending on the style and model of the underwear.

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